# OEM solutions

> Ship connected machines with built-in intelligence. Monitor performance in the field, support customers proactively and build recurring digital revenue.

URL: https://optipeople.com/solutions/oems

## Turn machines into platforms

Ship connected machines with built-in intelligence. Monitor performance in the field, support customers before they call, and build recurring digital revenue on top of your equipment.

## What connected machine builders achieve

- **3x** Growth in aftermarket revenue
- **60%** Faster issue resolution with remote diagnostics
- **35%** Higher customer retention with digital services

## Selling machines is not enough anymore

Your competitors are offering connected solutions. Your customers expect remote support, predictive insights, and digital services. Without a platform, you are leaving revenue on the table and letting others own the relationship after the sale. OptiPeople gives you the infrastructure to turn every machine you ship into a connected product.

## Everything you need to deliver connected machines

- **Remote fleet monitoring**: See the status and performance of every machine you have shipped, across every customer site, from a single dashboard.
- **Proactive customer support**: Detect anomalies and performance degradation before your customer notices. Reach out with a solution before they file a ticket.
- **Usage and performance analytics**: Give customers deep insight into how their machines perform. Drive engagement and make your machines indispensable.
- **Digital service packages**: Bundle monitoring, alerts, and analytics into subscription offerings. Turn aftermarket into a revenue stream, not a cost center.
- **Multi-tenant data isolation**: Each customer's data stays separate and secure. Role-based access ensures the right people see the right information.
- **Open integration layer**: Connect through OPC-UA, MQTT, REST APIs, or direct PLC integration. Works with your existing machine architecture.

## How it works

1. **Integrate**: We connect to your machine's control system. Your existing architecture stays intact.
2. **Deploy**: Ship machines with OptiPeople Data Platform built in. Customers access a branded portal from day one.
3. **Monetize**: Package data, insights, and proactive support into digital service tiers your customers pay for.

## Your machines, your brand, one platform

A white-label portal your customers access to see live machine data, service history, and performance trends.